GENERATOR Remote Monitoring

Take Control of Your Backup Power. Anytime, Anywhere.

When you enroll in a maintenance contract with Managed Generator Services, you gain access to powerful remote monitoring technology that keeps your generator—and your peace of mind protected 24/7.

Our system can be installed on any make or model of generator and uses a multi-carrier modem with an external high-gain antenna to connect to the best available cellular network in your area. All activity is tracked and visible in your personal client portal, and your dedicated Account Manager is monitoring it in real time, every hour of the day, every day of the year.

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Managed Generator Truck on jobsite

Benefits of Remote Monitoring

  • Save Money
    Prevent costly downtime and avoid unnecessary troubleshooting visits by catching issues early with real-time, cloud-based monitoring.

  • Faster Response Times
    Your Account Manager receives immediate alerts and can proactively diagnose faults, schedule service, and provide cost estimates, often before you even know there’s a problem.
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  • Mobile Alerts
    You can customize your notifications to fit your preferences while still knowing your Account Manager is always watching your generator’s activity.
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  • Peace of Mind
    Eliminate the stress of wondering if your generator will perform when you need it. Remote monitoring helps you stay in control, even from hundreds of miles away, especially during hurricane season or severe weather events.

What We Monitor

Our remote monitoring system tracks critical metrics and performance data, including:

  • Fuel Level

  • Battery Status

  • Exercise Activity

  • Warning Codes & Faults

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Advanced Features

  • External 8dB High Gain Cellular Antenna

  • Multi-Carrier Modem for Network Flexibility

  • Over-the-Air Configuration & Updates

  • Remote Start/Stop Capabilities

  • Custom Wiring Harness with:


    • Battery + and – Leads

    • Ignition Lead

    • 4 Digital Inputs & Ground Leads

    • Analog Input

    • 3 Relay Driver Outputs

  • Internal 1000mAh Lithium-Ion Battery

  • Compact Design (5.7" x 2.1" x 1.3", 5oz)

  • Built to Withstand Harsh Environments (Military-grade shock, vibration, and temperature standards)

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Coverage You Can Count On

MGS proudly serves clients across the East Coast from Pennsylvania to Florida. Whether you’re dealing with hurricane threats in the Southeast or winter outages up north, our remote monitoring system ensures you’re never left in the dark.

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Ready to take the guesswork out of generator reliability?
Contact Managed Generator Services today to learn more about our maintenance contracts with remote monitoring.

Frequently Asked Questions

Can remote monitoring be added to any generator?

In most cases, yes. The system works with a wide range of generator makes and models.

Do I need a maintenance contract to access remote monitoring?

Yes. Remote monitoring is included as part of our maintenance contract so your Account Manager can support you effectively.

What kind of alerts will I receive?

You can receive alerts for low fuel, battery issues, warning codes, exercise updates, and other system notifications based on your preferences.

Is the monitoring system reliable during storms?

The system uses a multi carrier modem and high gain antenna to connect to the strongest available network, which improves reliability during severe weather.