Proactive Service Recommendations

Our Account Management team members are your single-source contact for all your generator needs, acting as a personal liaison between you and the rest of our company meaning they will never hand you off or transfer you - they are your one stop shop for all your generator needs and questions.

‍

A big part of their role is fulfilling our commitment to proactive generator management by reviewing your generator's service records and tracking the appropriate time to make repairs before you experience a power outage incident.

‍

For instance, Batteries should be replaced every two years (on average). You Account Manager is diligently tracking your battery's installation date against your bi-annual run times and can help you make informed decisions about when to replace your generator's battery. Saving your from a potentially expensive power failure!

‍

Your Account Manager will also recommend other services like a coolant flush, belt and hose replacement, spark plug replacement, fuel polishing and load bank testing based on your generator's unique work history and run times.

Call, email or message us today to learn more

‍

Todd Palmer